General questions

By giving us a call +44 1628 306676 or filling the form via our “Instant Fare Quote” booking online system on home page.

Upon your first booking with us, you will get a Ride-Executive welcome email which contains your account log-in details and password. You will also get an “Acknowledgement” email for the journey(s) you have booked, as well as a “Journey Details” mail when your transport service has been assigned to one of our drivers.
Yes we charge extra %5 for all cards payments.
Before Travelling
There will not be anyone else traveling with you. We only offer personal executive taxi transport services and private airport transfers, so the price you pay for a vehicle (standard or executive) exclusively covers for you and/or your group.
Your invoice will be sent to you on the day of the transfers. If you need it earlier, please make sure you contact our Customer Service Center once you’ve made your booking to request for an invoice.
The “Journey Details” mail sent to you contains all necessary information and pickup instructions about your transfer.
No, there are no extra charges if you have a delayed flight. We will monitor your plane’s movement hours before landing.
Yes, we are fully licensed.
Yes, all of our executive vehicles are fully insured.
Booking Cancellation
Please call +44 1628 306676 and we will work on your booking as soon as possible.

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